The Accounting Lab Group Pty Ltd, we respect your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy explains how we collect, use, store and disclose personal information.
2. What information we collect
We may collect personal information including:
Identification details
- name - date of birth - address - phone number - email address
Financial and taxation information
- tax file number (TFN) - income and employment details - bank account details - superannuation information - business financial records
Website and technical data
- IP address - browser type - device information - pages visited on our website - cookies and analytics data
Sensitive information
Where necessary to provide services, we may collect sensitive information such as:
- health insurance details (for tax purposes) - membership of professional associations
3. How we collect information
We collect personal information when you:
- engage us as your accountant - complete website enquiry forms - upload documents via portal - communicate by email or phone - subscribe to newsletters - interact with our website cookies
We may also collect information from third parties including:
- the Australian Taxation Office - ASIC banks and financial institutions - software providers (e.g. Xero, MYOB, QuickBooks) - your authorised representatives
4. Why we collect information
We collect and use your personal information to:
- provide accounting and taxation services - verify identity - communicate with the ATO and government agencies - comply with legal and regulatory obligations - manage our client relationship - improve our website and services
We do not sell personal information.
5. Disclosure of personal information
We may disclose your information to:
- the Australian Taxation Office - ASIC and government regulators - software and cloud service providers - professional advisers and contractors - debt recovery agencies (if required) - courts or authorities where required by law
Some service providers may store data overseas.
6. Tax File Numbers
We collect, store and use TFNs strictly in accordance with taxation law and confidentiality requirements.
TFNs are only used for lawful tax-related purposes.
7. Security of information
We take reasonable steps to protect personal information including:
